Privacy Policy

Last updated 19/07/2023

Introduction

This Privacy Policy outlines how we collect, use, and disclose personal data when you use our services. Please read this policy carefully to understand our practices regarding your personal information.

Interpretation and Definitions

Throughout this Privacy Policy, the following terms have the meanings ascribed to them:

"Account" refers to a unique account created by users to access our services.

"Affiliate" means an entity that is under common ownership or control with Elastic Pie.

"Application" refers to the software program provided by Elastic Pie downloaded by users on any electronic device.

"Company" or "We" or "Us" refers to Elastic Pie.

"Data Controller" refers to the entity that determines the purposes and means of processing personal data, which, in this case, is Elastic Pie.

"Personal Data" means any information that relates to an identified or identifiable individual.

"Service" refers to the Application provided by Elastic Pie.

"Service Provider" means any third-party company or individual that helps Elastic Pie provide and improve the Service.

"Usage Data" refers to data collected automatically when using the Service.

Collection and Use of Personal Data

We collect and use personal data for various purposes to provide and improve our Service. The types of personal data we may collect include:

Email address

First name and last name

Phone number

Address, state, province, ZIP/postal code, city

Usage Data

We collect this data to:

Provide and maintain our Service, including monitoring its usage and performance.

Manage your account and registration as a user of the Service.

Contact you by email, telephone calls, or other electronic communication methods for updates or informative communications related to the Service.
Provide you with news, special offers, and general information about goods, services, and events similar to those you have shown interest in. Unless you have opted out and don't wish to receive this information.
Manage your requests and respond to inquiries.
Conduct data analysis, identify usage trends, and evaluate and improve our Service, products, and user experience.
Comply with legal obligations and protect the rights, property, and safety of Elastic Pie, its users, and the public.

Disclosure of Personal Data

We may share your personal data with:

Service Providers who assist us in providing the Service and analysing its usage.
Affiliates of Elastic Pie that are subject to the same privacy obligations as outlined in this Privacy Policy.
Business partners to offer you certain products, services, or promotions.
Other users when you share personal information or interact publicly on the Service.
Third parties in the event of a merger, acquisition, or asset sale, subject to notice and compliance with privacy obligations.
Public authorities if required by law or in response to valid requests.
Wix and Google. We have built our website using Wix.com and use their website analytics, please find the Wix privacy policy here. We use Google Ads, Analytics and Gmail to send and receive emails. You can learn more about Google’s Privacy Policy here. https://policies.google.com/privacy?hl=en

Security of Personal Data

We strive to protect your personal data and maintain its security. However, please note that no method of transmission over the Internet or electronic storage is completely secure. While we implement commercially acceptable measures, we cannot guarantee absolute security.

Your Rights

As a user, you have certain rights regarding your personal data, including:

The right to access, update, or delete your personal data.
The right to correct any incomplete or inaccurate information we hold about you.
The right to object to the processing of your personal data.
The right to request erasure or removal of your personal data.
The right to request the transfer of your personal data to another party.
The right to withdraw consent for the processing of your personal data.

To exercise your rights or make any requests related to your personal data, please contact us using the information provided below.

Retention of Personal Data

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Transfer of Personal Data

Your personal data may be transferred to and processed outside the UK, including to countries with different data protection laws. By using our Service, you consent to the transfer of your personal data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the revised policy on our website or through other communication channels. It is recommended that you review this Privacy Policy periodically for any updates.

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal data, please contact us at info@elasticpie.com