Last updated 19/07/2023
Interpretation and Definitions
"Account" refers to a unique account created by users to access our services.
"Affiliate" means an entity that is under common ownership or control with Elastic Pie.
"Application" refers to the software program provided by Elastic Pie downloaded by users on any electronic device.
"Company" or "We" or "Us" refers to Elastic Pie.
"Data Controller" refers to the entity that determines the purposes and means of processing personal data, which, in this case, is Elastic Pie.
"Personal Data" means any information that relates to an identified or identifiable individual.
"Service" refers to the Application provided by Elastic Pie.
"Service Provider" means any third-party company or individual that helps Elastic Pie provide and improve the Service.
"Usage Data" refers to data collected automatically when using the Service.
Collection and Use of Personal Data
We collect and use personal data for various purposes to provide and improve our Service. The types of personal data we may collect include:
First name and last name
Address, state, province, ZIP/postal code, city
We collect this data to:
Provide and maintain our Service, including monitoring its usage and performance.
Manage your account and registration as a user of the Service.
Contact you by email, telephone calls, or other electronic communication methods for updates or informative communications related to the Service.
Provide you with news, special offers, and general information about goods, services, and events similar to those you have shown interest in. Unless you have opted out and don't wish to receive this information.
Manage your requests and respond to inquiries.
Conduct data analysis, identify usage trends, and evaluate and improve our Service, products, and user experience.
Comply with legal obligations and protect the rights, property, and safety of Elastic Pie, its users, and the public.
Disclosure of Personal Data
We may share your personal data with:
Service Providers who assist us in providing the Service and analysing its usage.
Business partners to offer you certain products, services, or promotions.
Other users when you share personal information or interact publicly on the Service.
Third parties in the event of a merger, acquisition, or asset sale, subject to notice and compliance with privacy obligations.
Public authorities if required by law or in response to valid requests.
Security of Personal Data
We strive to protect your personal data and maintain its security. However, please note that no method of transmission over the Internet or electronic storage is completely secure. While we implement commercially acceptable measures, we cannot guarantee absolute security.
As a user, you have certain rights regarding your personal data, including:
The right to access, update, or delete your personal data.
The right to correct any incomplete or inaccurate information we hold about you.
The right to object to the processing of your personal data.
The right to request erasure or removal of your personal data.
The right to request the transfer of your personal data to another party.
The right to withdraw consent for the processing of your personal data.
To exercise your rights or make any requests related to your personal data, please contact us using the information provided below.
Retention of Personal Data
Transfer of Personal Data
Your personal data may be transferred to and processed outside the UK, including to countries with different data protection laws. By using our Service, you consent to the transfer of your personal data.